705, Single One Business Tower, Sheikh Zayed Road, P.O. Box 215030, Dubai, UAE

Dubai Tel: +971 4 3211157
UK Tel: +44 1628 878598
Email: info@equitranslogistics.com

FAQs

1. How many quarantine days does my horse have to complete on arrival in the UAE?

A:- Six days’ quarantine on arrival in a State-approved quarantine facility.

2. What happens if others sharing the same pallet cancel their travel during pre-export quarantine or few days prior to the flight?

A:- Equitrans always endeavours to find shares and constantly ensures that all horses are committed to their share. However, changes do occur and horses may not be fit to travel or the circumstances of the owner or horse can change due to performance, sickness etc which can affect the shared/consolidated loads.

Equitrans will always do our best to find alternative shares if possible and when not possible we provide the best options to other clients with the changes.

3. Can I visit my horse in quarantine?

A:- Depending where your horse is quarantined and the local regulations at that quarantine, it may be possible to visit during their visiting hours and with prior appointments.

4. Can I work my horse in quarantine?

A:- Most quarantines in the UAE only allow horses to be hand walked twice a day. However there are a few quarantines in the UAE that will allow horses to be ridden or have a quarantine for horses in training which have to be supervised to avoid quarantined horses from mixing with horses of a lower health status.

5. Do I put my rug and travelling boots on for my horse for travel?

A:- It is always best not to have a rug on the horse during travel as the temperature in the aircraft averages about 16 – 18 degrees Celsius and the body heat of three horses in a container increases the temperature in the stall.

Having a rug on will only make the horse uncomfortable and may cause them stress. Horses normally travel with short travelling boots or leg wraps on front and hind legs. If horses are used to travelling without these, then it’s better to leave them off.

6. Are horses sedated before travel?

A:- This is not required as with professional grooms on board most horses are in good hands and travel confidently. Having haynets up usually helps distract the horses as they begin eating once loaded, so keep them hungry before a flight.

7. Are mares in foal allowed to travel?

A:-Mares can travel up to two months prior to foaling.

8. Can mares and foals that have not been weaned travel together?

A: - Certainly, they require a larger space and we usually recommend two thirds of a stall so that the mare does not step on the foal if they sit/lie down.

9. Are there any important facts about my horse that I need to provide to the shipping company?

A: - If the horse is a bad loader, traveler or scrambler, this certainly helps us in planning his journey and ensuring he is loaded first, kept distracted and calm.

10. Can I accompany my horse?

A: - We prefer to have professional grooms fly with your horse/s as they are competent, trained to handle horses in the air and security cleared. If an owner, trainer or stable groom needs to travel with their horses this depends on the airline requirements, number of seats available, security requirements and number of other horses on board.

11. Can my equipment go in a stall?

A:- Ideally we prefer not to have equipment in the front of the stall as this can be a hazard if the groom needs to attend to the horses in case of an emergency. Rugs, travelling boots and other small equipment can go in front of the stall. When there is a load of equipment travelling we can book this on the same flight and have this cleared and transported with the horses.

12. Are haynets, hay, water, buckets, shavings and other shipping tack provided?

A:- This is provided by Equitrans or their partners and at times by the stable/quarantine they are coming from. Equitrans will always coordinate this to ensure your horses have enough hay, water and shavings to make the trip a comfortable one. Lead ropes are provided but it is expected that your horse has a head collar unless Equitrans is requested to provide these.

13. How big is a horse stall?

A:- the average dimensions of a stall on commercial flights like Emirates, Etihad, Martin Air, Qatar Airways, Lufthansa, Singapore Airlines is L 294cms, W 234cms and H 232cms.

14. Are my horses INSURED when transported?

A:- Unless requested specifically by the client horses are NOT insured by Equitrans and its partners. Insurance can be provided on request - please refer to our  Insurance services